Frequently asked questions
The practical details, in one place.
How purchase, setup and daily use work for restaurant teams.
About the product
Before you join.
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Contact support →What does Internal Orders replace?+
It brings internal stock requests, transfers, production requests, inventory counts and operational updates into one shared workspace. It can replace many of the spreadsheets, paper notes and chat messages used for this work.
Is it only for restaurants?+
It is designed first for restaurant groups, kitchens, bars and storage locations. The workflow may also suit similar hospitality operations, but the first release is focused on restaurants.
How do we create a workspace?+
The owner starts on the website, chooses a plan, creates the owner account and then sets up the restaurant locations, operational areas and team access.
Can one workspace manage several locations?+
Yes. Operations and Group packages are designed for teams with multiple restaurants or storage locations, with access controlled by role and assigned site.
Will staff pay inside the mobile app?+
No. Plans and billing are managed on the website by the workspace owner. Staff use the web app — and later the store apps — only for operational work.
Does it work on phones and tablets?+
Yes. The web app is designed for desktop and mobile browsers. Native iOS and Android apps are planned after the web product and onboarding flow are ready.
Is the existing app changing?+
No. This marketing website and the new product work are being developed separately. The existing live Internal Orders app and its data remain untouched unless a migration is explicitly approved.
Is there a free trial?+
No. Internal Orders uses a direct subscription flow: choose a package, create the owner account and workspace, then complete payment before using the service.
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